About Judiciary Complaints Procedure

The Judiciary Complaints Committee is a new Committee created within the Judiciary in April 2014 by the Chief Justice, Chief Sir Salamo Injia, Kt. GCL, in consultation with Judges, the Registrar, NJSS Secretary and the Judicial Council pursuant to s 169 (3) of the Constitution. It is one of the many initiatives undertaken by the judiciary to ensure fair, transparent and efficient delivery of judicial services in Papua New Guinea.

The main function of the Committee is to receive, assess and investigate complaints from either internal or external lodged against the conducts of the employees of the judiciary (both judicial and non-judicial) and make recommendations to the appropriate authorities within the Judiciary for appropriate actions. The Committee is supported by a Secretariat who administers the day to day operations of the Judiciary Complaints Office and also executes the tasks assigned to them by the Committee.

 The Judiciary Complaints Procedure Brochure explains thoroughly the establishment of the Committee, the types of complaints to lodge, the correct way of lodging complaints and sets out the internal investigation procedures on how to investigate complaints made against Court staff. The procedure enables the complaints to be investigated in a transparent, fair, effective and efficient manner without compromising established disciplinary procedures.

The Judiciary Complaints Committee Secretariat Office is located next to Court Room One entrance at Waigani National –Supreme Courts Complex.

The Office can be contacted on; P. O. Box 7018, Boroko, NCD, or Telephone: (675) 3245700 (Extensions – 5904 or 5906); facsimile: (675) 3253252; e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. 

 

View Judiciary Complaints Procedure (PDF)